Beware! Cardholders may receive what appear to be automated phone calls or texts, telling them that their ATM/Debit cards are locked.
The automated message requests call recipients to “Press 1″ where they are to enter their 16-digit card number into their telephone key pad. Once this is entered, the scammers are then requesting the card’s Personal Identification Number (PIN). The scam artists are attempting to obtain customer card numbers and PINs in order to gain access to customer accounts via ATMs or POS (point of sale) purchases.
Financial institutions will not request card, account information or PIN numbers from cardholders over the phone. In many cases, phishing scams, whether by phone or through emails, attempt to gain personal information from the call or email recipients such as:
First and Last Name
Debit Card or ATM Card Number
Debit or ATM Card Personal Identification Number (PIN)
Date of Birth
Social Security Number
Account Number and/or Account Type
Privacy and Security
At Cornerstone Community Bank, we recognize the importance of protecting the privacy and security of our customers. Please know Cornerstone Community Bank will never solicit you by phone or send you an email or text message asking for your User ID, Passwords, PIN or other sensitive information. If you have any questions about the authenticity of an e-mail, text message or telephone call, please don’t hesitate to contact Jody at 262.546.1123.
Lost or Stolen Debit Cards
For lost or stolen debit cards after business hours, please call 1.800.523.4175.
The international number for lost or stolen stolen debit cards is 011-712-328-3852.
Cornerstone Community Bank Toll-Free #: 888.750.7152.
HOW TO ENROLL...First of all, you will need an Online Banking account to sign up. If you are already an Online Banking subscriber, simply log into your account. Then download the TouchBanking App from the Apple App Store or Google play, enter the Cornerstone Community Bank code (GoMobile0867) and view your accounts. If you don't have an Online Banking account, click on the "First Time User" link in the Online Banking section on our home page. After registering, follow the prompts to sign-up for Mobile Banking.