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Effective Friday, September 15, 2017, certain electronic payments may post to your account the same day they were made or authorized. It will provide a more real-time balance in your account, which could potentially avoid incurring fees.
Take note, some transactions that previously posted in two-three days may now post the same day as the transaction occurred (e.g., online bill pay or checks). Practice good account management to avoid making transactions without sufficient funds available for withdrawal. Review your account frequently.
Contact your Bank representative for more information.____________________________________________________________________________
The Equifax data breach will affect millions of consumers, and Wisconsin’s banking industry stands ready to assist their customers. It is the banks in Wisconsin and across the nation that shield their customers from the financial harm caused by data breaches. It is as simple as this: when a breach occurs, banks often bear the brunt of the costs so their customers won’t have to.
“Have I been compromised?” is the biggest question on consumers’ minds. The Wisconsin Bankers Association offers the following tips for consumers who are not sure if their information has been compromised, as well as steps for consumers who know their information was stolen.
Not sure if your information has been compromised?
1. Visit www.equifaxsecurity2017.com, an online service Equifax has set up, to check if your information has been compromised. Please note that Equifax had an arbitration clause buried in its terms of service barring those who enrolled in thee Equifax checker program from participating in any class-action lawsuits that may arise from the incident. This has changed. According to the company the arbitration clause will not apply in this matter.
2. Check all of your accounts via online services provided by your bank or credit card provider. If you don’t have access to or haven’t set up an online account, you can call the company directly for assistance in reviewing your accounts. Consumers should be looking for any discrepancies in their purchasing habits. Be sure to do this over the next few months! Just because the bad guys have your information now, it doesn’t mean they will use it immediately.
3. Monitor your accounts closely and frequently. Balance your checkbook monthly and match credit card statements with receipts. By viewing accounts online and checking throughout the month, you’ll be able to identify possible problems sooner.
4. Review your credit report every three or four months. You are entitled to one free credit report from each of the three major credit bureaus per year. Request a single report from one of the bureaus every three or four months at www.annualcreditreport.com. By staggering these requests, you will be able to monitor your credit throughout the year.
5. Register for eNotify from the Wisconsin Department of Motor Vehicles. This service, among other things, will allow you to set up alerts confirming transactions regarding your drivers license. If you didn’t request the transaction, this serves as an early alert system that someone is making unauthorized changes.
You know your information has been compromised:
1. Contact the security departments of your creditors or bank to close the compromised account(s). Explain that you are a victim of identity theft and this particular card or account has been compromised. Ask them to provide documentation that the account has been closed. You should also follow up with a letter to the agency documenting your request.
2. Contact the three major credit bureaus (Experian, Trans Union and Equifax) via phone immediately to request a fraud alert be placed on your file. Once again, explain that you are a victim of identity theft and ask that they grant no new credit without your approval. Again, follow up with a letter to the agency documenting your request.
3. File a report with your local police department and request a copy of the report. This is good documentation to have on hand to prove your identity has been stolen as you begin the process of restoring your credit and good name.
4. Document all of your actions and keep copies of everything. Whether you are sure or unsure your financial information has been compromised, one of your first calls should be to your bank. Your bank has a variety of resources available for customers that can help with situations like these. Their staff are also knowledgeable and more than willing to help.
External Link Disclaimer
From time to time, we provide links to other websites for the use of our visitors, which have been compiled from internal and external sources. By clicking on the links above, you will be opening a new browser window and leaving our website. Although we have reviewed the website prior to creating the link, we are not responsible for the content of the sites.
Information on linked website pages may become dated or change without notice, and we do not represent or warrant that information contained on these linked pages are complete or accurate. We suggest that you always verify information obtained from linked websites before you act upon such information.
On September 20, WBA partnered with WISC-TV/Channel3000 and DATCP to hold a live Facebook session with a panel of experts answering consumer questions about the breach. The video is now available on the Wisconsin Bankers Association Facebook page.
In addition, on October 12, a panel of experts took questions in a Target 2 Consumer Alert Facebook Live Chat. Action 2 News’ Tammy Elliott moderated a panel of Frank Frassetto of the Department of Agriculture, Trade, and Consumer Protection; Dan Peterson, President and CEO of Stephenson National Bank and Trust; and Rose Oswald Poels, Wisconsin Bankers Association President and CEO. Please refer to the WBA Facebook page for the video.
Tougher passwords make for better security! That’s why we are changing our password requirements (see below). Good news…customers will only be required to change passwords once every 12 months.
Password must be between 8-17 characters and contain:
The online banking page for Personal/Classic Business is new and improved, with a more streamlined look and functionality to reduce clicks for information!
On Wednesday, February 22, at 8 a.m., the use of TLS 1.0 and 1.1 was disabled to align with industry standards. These protocols are an older method of encryption and have vulnerabilities. TLS is an acronym for Transport Layer Security (TLS), and the version of TLS that you are operating is controlled by your web browser. TLS provides secure communication on the internet for things such as accessing our website (online banking), and other data transfers. Customers If you are on an old version of your internet browser, please update to a more current browser: – Internet Explorer 11 – Google Chrome version 44 or higher – Mozilla Firefox version 44 or higher – Opera version 30 or higher – Apple Safari version 9 or higher – Microsoft Edge – any version If you attempt to access sites with an older version of the web browser, you will be unable to connect to the site and you will receive an error. Please contact Gale Sigler at 262.546.1101 with any questions.
At Cornerstone Community Bank, we recognize the importance of protecting the privacy and security of our customers. Please know Cornerstone Community Bank will never solicit you by phone or send you an email or text message asking for your User ID, Passwords, PIN or other sensitive information. If you have any questions about the authenticity of an e-mail, text message or telephone call, please don’t hesitate to contact Jody at 262.546.1123.
Cornerstone Community Bank Toll-Free #: 888.750.7152.