Debit Card/ATM Access

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VISA® Account Updater (VAU)

VISA® Account Updater (VAU) is an account updating service in which your VISA® Debit Card is automatically enrolled. When your card(s) expire, are lost or stolen and new cards are issued, the VAU service may update relevant card data (card numbers and expiration dates) to appropriate merchants who participate in VAU, in an effort to facilitate uninterrupted processing of your recurring charges.

This service provides updates to a VISA® database only. The database is accessed by those qualified merchants seeking your account information after you have requested they process a recurring payment or payments. This service is provided as a free benefit to you to help facilitate uninterrupted processing of your recurring payments. You may opt out of the VAU service at any time. For more information or to opt out, click on the links below.

VAU Service FAQ

VAU Service Opt-Out Form


Traveling Out of State? Know your PIN!

We strive to maintain the highest level of safety and security for all of our customers. With debit card fraud on the rise, Cornerstone is taking additional steps to protect your account and limit the risk of loss. 

  • All Out-of-State Transactions will Require a PIN (Personal Identification Number)
    Be prepared to enter your PIN for all transactions originated outside of Wisconsin. If you have forgotten your PIN, please call us at 262-375-9150. Any debit card transaction that is swiped for signature will be blocked, unless you contact us prior to travel requesting to make the necessary changes to your debit card profile.

  • Foreign Transactions Swiped with Signature will be Blocked
    If you will be traveling outside of the U.S. or otherwise need us to allow any foreign transaction, please call us at 262-375-9150 and we can make the necessary changes to your debit card profile. Please be prepared to enter your PIN for all transactions originated outside of the U.S. If you have forgotten your PIN, please call us at 262-375-9150.

  • Cardholder Not Present (Online and Phone Transactions)
    Will have $1,500.00 daily limit. Please call us at 262-375-9150 if you need to increase your limit.

We regret any inconvenience these changes may cause, but we are sure you agree these are worthwhile measures to take in the fight against crime.

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Statewide ATM Access

We’ve joined with other Wisconsin community banks to provide you surchage-free ATMs across the state.  The ATM Access mobile app gives locations and directions for all ATMs in the network. 

ATM Access Benefits:

  • Save money by avoiding ATM surcharges
  • Access to hundreds of surcharge fee ATMs in Wisconsin, where you live, work and travel
  • Finding an ATM  location is easy and convenient with the free ATM Access locator app

DOWNLOAD THE ATM ACCESS APP TO YOUR PHONE:

iPhone

  1. Open your “App Store” icon
  2. Click on the Search Icon (lower right)
  3. Search for ATM Access
  4. Click on Download

Android

  1. Open your “Play Store” icon
  2. Click on the Search Icon (upper right)
  3. Search for ATM Access
  4. Click on Download

What is ATM Access? ATM Access is a statewide alliance of community banks that have joined together to offer you surcharge-free cash withdrawals at ATM Access locations across Wisconsin.

 

Debit Cards

  • ATM withdrawal daily limit is $210.00 per day
  • Point of sale is $1,500.00 per day

 

HSA Debit Card Daily Limits

HSA debit card transaction (swiped with signature) is limited to $200 per transaction.

HSA debit card transaction with PIN and Card Not Present (online, phone, keyed in card #) is limited to $1,500 daily.

 

ATM Star Locator

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Lost/Stolen ATM

For lost or stolen debit cards during business hours, please call
Grafton: (262) 375.9150
Menomonee Falls: (262) 251.9050

For lost or stolen debit cards after business hours, please call 1-800-523-4175.

The international number for lost or stolen stolen debit cards is 011-712-328-3852.